ConsenSys and LivePerson are collaborating on a new customer service solution

VillageDao is being developed by ConsenSys, a global pioneer in the blockchain area, in collaboration with LivePerson. The platform is designed to provide decentralized customer service help to businesses and brands.

The Role of VillageDao in Web 3.0

Web3 aspires to be a fully immersive network with decentralization and a token-based system. However, a lack of customer assistance may limit the network’s expansion ability. VillageDao intends to address this problem by providing a decentralized customer assistance system.

As a result, the community will help to provide technical and non-technical support for Web3 platforms. VillageDao rewards users for providing customer service.

VillageDao’s architecture is being tested on MetaMask for the first time. The pilot program for the wallet is meant to improve customer experience and enhance community connection.

Web3‘s major goal, according to LivePerson, is to support each other on an individual basis. VillageDao will boost Web3 apps with a decentralized communication system, according to the AI startup.

LivePerson and ConsenSys are on the same page. VillageDao, according to the blockchain business, can boost brand development and improve user experience.

VillageDao is now accepting applications from brands and other businesses through its website. Following approval, the businesses can publicize their new customer care system. More people may apply for expert positions in the VillageDao ecosystem by sharing this customer service system.

VillageDao also provides professional verification techniques for brands that cannot check themselves. As a result, VillageDao may carry out verifications following the brand’s specifications.

ConsenSys Adopts Web 3.0

ConsenSys is working hard to guarantee that powerful Web3 software is delivered. Web3 is being promoted by the corporation, primarily through MetaMask, which has over 30 million monthly active users. A global user base uses this wallet to engage in DAOs and even DeFi initiatives.

Web3 may bring customers closer to DeFi, DAOs, and NFTs, according to the blockchain company. ConsenSys completed a $200 million Series C funding round in November 2021. Electric Capital, Coinbase Ventures, Spartan Group, and others were among the investors who participated in the investment round. ConsenSys was valued at $3.2 billion at the time of the investment.

On May 15, 2022, the firm completed another campaign, raising $450 million. ParaFi Capital, together with other investors such as Marshall Wace, UTA VC, and Third Point, led the effort.

ConsenSys will be able to keep improving MetaMask with new and sophisticated features thanks to the financing. Following the Series D fundraising, the firm’s valuation increased from $3 billion to $7 billion.

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